Why use attendance program

1. Provide insight into their team’s current status.
   1. Current attendance status
   2. Current in-progress ticket status
      1. Color coding based on the ConnectWise / Autotask Ticket priority color setting
      2. How long the ticket is in progress.
2. Accurate work hours for accurate utilization calculation
3. In compliance with the labor law to accurately track the work hours for hourly-paid employees.

How to use attendance program

1. Use it inside Microsoft Teams
   1. Type "in, break, lunch, out" command in MPSbots app in Teams

   2. in: Updates your status and records the time you started working in the database
      in at [time] because [reason]: Tells the bot the actual time you started working and why you weren't able to clock in on time
      break: Updates your status and records the time in the database
      lunch: Updates your status and records the time in the database
      back: Updates your status back to IN and records the time in the database
      out: Switches your status to OUT and records the time you stopped working in the database
      out at [time] because [reason]: Tells the bot the actual time you finished working and why you weren't able to report so on time
      

2. Use it in the web interface
   1. https://app.mspbots.ai/attendance