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The client wants to exclude himself from the notifications and has tried disabling his access to the Attendance Manager but still receives it. This article shows how to add a bot filter to stop Task Prompter or other bots from sending messages to a user. 

To create a bot filter

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that stops sending alerts to a user: 

  1. Click Bots on the MSPbots app and select Task Prompter or the bot where you want to create the exclusion.
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  2. Click the Design tab on the Task Prompter screen. 
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  3. On the Trigger section, hover over the ellipsis button and select Edit. 

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  1. edit botImage Added
  2. Go to the meet following criteria section. Click the + icon and select Add condition
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  3. Click on the new box and select Name or Username from the dropdown list. 
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  4. On the next box, select Not Equals if a single user will be excluded. To exclude multiple uses, select Not IN

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  5. On the third box, select the name(s) or username(s) of those for exclusion, then click the Next button. 
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  6. Click Next on the Alert window.
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  7. Click Finish on the Escalation window.
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  8. Lastly, click Save on the upper right-hand side of the Design tab. 
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