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  • Pivotal Crew subscription 
  • ConnectWise Manage integration with MSPbots 
  • Admin role for editing the dashboard settings  
  • User role for viewing the dashboard

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Accessing the Pivotal Crew

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Dashboard 

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The Pivotable Crew Dashboard is accessed from the MSPbots app by navigating to Dashboards > Template Dashboards. More content will be available when the dashboard is in the app already. 

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These are the areas and the corresponding widgets for each. 

AreaWidgets and Metrics
Members# of API Members with Admin security role

# of Regular/Sub/StreamlineIT Members with Admin security role

# of Active Regular/Sub/StreamlineIT Members that have not logged into CW in more than 90 days

# of Active Regular/Sub Members with hire date in last 120 days that are missing hourly cost
Finance# of open/unsent invoices older than 90 days

# of active additions with $0 cost

# of active additions with negative margin

# of active agreements with negative margin for last quarter
Procurement# of Products with Negative On Hand Count

# of active products in product catalog that have not been invoiced in more than 1 year
Sales# of Opportunities with closed date in the past

# of Opportunities with $0 revenue 

# of open Sales Orders older than 180 days
Service# of Open Tickets that have not been updated in more than 90 days

# of Open Tickets that have more than 8 hours entered
Project# of Open Projects with 0 budget hours

# of Open Projects that are over budget

# of Open Projects that are past the estimated end date
Time and Expense# of Missing Time Sheets older than 30 days

# of Missing Expense Sheets older than 30 days

# of Submitted/Unapproved Time Sheets older than 30 days

# of Submitted/Unapproved Expense Sheets older than 30 days

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Modifying the dashboard

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settings 

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Content will be available when the dashboard is in the app already. 

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