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Setting up a NinjaOne integration with MSPbots is done by authorizing NinjaOne in MSPbots and configuring the data source.

To set up and connect NinjaOne:

  1. Generate the Client ID and Client Secret for NinjaOne. 
    1. Log in to your NinjaOne instance with a system user that has access to generate API Credentials. 
    2. Navigate to Configuration > Apps > API > Client App IDs and click the Add button.

    3. Select API Services (machine-to-machine) from the drop-down list. 
    4. Enter the needed information in the application settings.

      Note: For a detailed description of each setting, please refer to

  2. Log in to the MSPbots app as an administrator. 
  3. Go to Integrations and search for NinjaOne
  4. Enter the Client ID and Client Secret
    NinjaOne integration
  5. Click Save and Sync. Data sync will start immediately.