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  1. The error may be temporary. To resolve, try running the sync again. The issue may have been resolved by the time the run is resubmitted.
  2. The customer does not have permission to authorize the synchronization interfaceMSPbots is not authorized to synchronize data. To resolve, the customer service should activate the client’s permission to synchronize normallyshould modify the configuration in the software and authorize the MSPbots platform, so that MSPbots can synchronize customer data.