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Some users are unable to stream dashboards on TV screens. When this happens, we recommend using a Chromecast adapter to cast your MSPbots dashboard to your TV. This article guides you on how to set up Chromecast to successfully stream MSPbots dashboards. 

What's on this page: 

• Issue Description: Unable to use the TV Streaming Function
• Prerequisites 
• Resolution: Set up Chromecast to cast dashboards into your screen 

Issue Description: Unable to use the TV Streaming Function 

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Some users experience the following when using the Stream to TV function: 

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This issue is experienced by clients using Blackberry, Raspberry, and Samsung TV OS and may be caused by an upgrade on the client's TV or a component in one of the dashboard widgets. As a workaround, we recommend using Chromecast to stream the dashboards onto the TV screen. Prerequisites

Prerequisites 

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Before performing the steps below, ensure that you have the following: 

• A Chromecast device (4K or HD model) 
• Google Home app installed on your mobile device 
• Web browser like Open TV Browser (recommended) 
• Admin permissions

Resolution: Set up Chromecast to cast dashboards into your screen 

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We recommend using a Chromecast device to successfully stream dashboards to your TV screen. Follow these steps to set up Chromecast and cast your dashboards: 

1. Plug the Chromecast device into your TV. 
2. Download the Google Home app. 
3. Download and install Open TV Browser. 
4. Set up Chromecast. 
5. Start streaming your dashboard. 
6. Adjust the resolution using the Zoom Out function if needed. 

Related Topics 

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• Sharing Dashboards Using the Stream to TV Function 
• How to Add Your Screen to the MSPbots Device List 
• Presenting Dashboards Using the Rotating Dashboard View