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The TruMethods app is designed for TruMethods users and works on PSAs ConnectWise, Autotask, and Kaseya BMS.
What's in this article:
| Table of Contents |
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What are the dashboards available in the TruMethods app?
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The Leadership Dashboard contains data for Support Weekly and Monthly Leadership, Centralized Services, Projects, and Technical Alignment. This dashboard hosts widgets like Average Resolution Time, Average Support Tickets Response Time, and Support Tickets Created and Closed.
Service Delivery Dashboard
The Service Delivery Dashboard contains widgets for Support, Centralized Services, and Technical Alignment. Some examples of the widgets are Same-Day Support Ticket Response, Centralized Services Ticket Created, and Managed Service Clients.
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The TruMethods app work on the following PSAs and software. Click your PSAs and software on the list to view the guide on how to connect these to MSPbots.
| PSA | RMM | |
|---|---|---|
| ConnectWise | Auvik | Kaseya VSA |
| Autotask | ConnectWise Automate | N-able N-Central |
| Kaseya BMS | Datto RMM | NinjaOne |
For Sir G: Should I write "ConnectWise Manage" in the above table?
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Overview
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