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- Navigate to Settings > Client Portal Management.
- On the Client Management Portal, click the Settings icon on the upper right corner of the screen and select Client Portal Management.
- Click New to display the New Client view.
- Provide the client’s email address. This has to match the client’s email in the Connectwise/Autotask Contacts. The First Name, Last Name, and Display Name are filled automatically.
- Enter the Password and retype it to confirm.
- Select the reports that you want to share with the end user. Note: For now, there is no email that will be sent automatically to your client. You can test the login using an incognito browser to ensure the reports are good.
- Click Confirm to save the setting.
- Send the login portal address, email, and password to your client.
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- On the Client Management Portal, click the Settings icon and select Client Management Portal.
- Click the Edit button for the client whose information needs to be modified.
- When the Edit Client view appears, modify the information that needs to be changed or updated.
- Click Confirm to save your modification.
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