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This article shows how the following metrics are calculated: 

Table of Contents

Product

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Margin 

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The Product Margin % metric shows a column chart with product margin percentages by quarter and a monthly layout of the selected range. It is product revenue minus product cost of goods sold (COGS) expressed as a percentage of product revenue. 

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The Percent of Services to Total Revenue metric shows a column chart with the percentage of services to total revenue frequency by quarter and a monthly layout of the selected range. This is the total service revenue expressed as a percentage of total revenue.

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The metric Service Gross Profit Margin benchmark displays a column chart with service gross profit margin percentages by quarter and a monthly layout of the selected range. It is service revenue minus service cost of goods sold (COGS) expressed as a percentage of service revenue.

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The metric Percent of Recurring Revenues to Total Service Revenue has Revenue has a column chart showing the percentage of recurring revenues to total service revenue frequency by quarter and a monthly layout of the selected range. It is It is recurring service revenue expressed as a percentage of total service revenue.

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Percent of Service Salaries to Service RevenueRevenue 

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The Percent of Service Salaries to Service Revenue metric is a column chart showing the percentage of service salaries to service revenue frequency by quarter and a monthly layout of the selected range. It is service salaries expressed as a percentage of total service revenue.

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The Advertising and Marketing as a Percentage of Revenue metric shows a column chart with advertising and marketing as a percentage of revenue frequency by quarter and a monthly layout of the selected range. It is advertising expense plus marketing expense expressed as a percentage of total revenue.

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Data Source: Encore mapping

Admin as a Percentage of RevenueRevenue 

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The Admin as a Percentage of Revenue metric has a column chart showing admin as a percentage of revenue frequency by quarter and a monthly layout of the selected range. It is admin expenses expressed as a percentage of total revenue.

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Data Source: Encore mapping

Gross Profit After Sales ExpenseExpense 

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The Gross Profit After Sales Expense metric shows the Gross Profit After Sales Expense frequency by quarter and a monthly layout of the selected range. It is the Total Revenue less the Total Cost of goods sold minus sales expenses.

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Service Revenue per Service PersonPerson 

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The metric Service Revenue per Service Person is a column chart showing the frequency of Service Revenue per Service Person by quarter and a monthly layout of the selected range. It is the ratio that roughly measures service revenue generated by each service person.

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Data Source: Encore mapping for Service Revenue and Encore Settings for Service Person Count

Revenue per EmployeeEmployee 

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The metric Revenue per Employee is a column chart showing Revenue per Employee frequency by quarter and a monthly layout of the selected range. it is the ratio that roughly measures revenue generated by each employee.

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Data Source: Encore mapping for Revenue and Encore Settings for Employee Count 

Net Operating Profit per EmployeeEmployee 

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The metric Net Operating Profit per Employee shows a chart with each employee's net operating profit frequency by quarter and a monthly layout of the selected range. It is the ratio that roughly measures net operating profit generated by each employee.

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Data Source: Encore mapping for Net Operating Profit and Encore Settings for Employee Count 

Net Operating IncomeIncome 

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The metric Net Operating Income shows net operating income percentages by quarter and a monthly layout of the selected range. It is Total Revenue minus Cost of Goods Sold(COGS), Expenses, Depreciation, and Amortization. 

Calculation: Revenue - (COGS + Expense + Depreciation + Amortization)

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Data Source: Encore mapping

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Days Sales Outstanding (DSO) 

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The metric Days Sales Outstanding displays a column chart with the day's sales outstanding in days for the current calendar period.  It is a measure of the average number of days that it takes a company to collect payment for a sale. 

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