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You can request MSPbots to delete your account and remove all your data from our database.

Before you send your request, please consider these:

  1. MSPbots is a freemium account; NOT deleting your account will not cost you anything.
  2. You have already spent time setting up your dashboards, widgets, bots, and other settings. These assets will still be of use if you decide to utilize MSPbots again in the future.
  3. If you want to stop syncing your data, you can delete your PSA's integration from the Integrations section in the app. 

Please review the benefits discussed in the following recordings and re-evaluate what your business might miss out on once we delete your account:

  1. 16:50 – Why is MSPbots the best Business Intelligence tool for MSPs? Also read Why did BrightGauge users move to the MSPbots BI system.

  2. 33:56 – How Micro Training Bots change the MSP game by saving 30-40% of the management time and delivering 100 times better than a virtual manager

  3. 50:18 – How NextTicket saves 80% of the dispatcher's time and eliminates cherry picking, or the random picking of tickets by technicians, and does the job 100 times better

  4. 1:01:27 – How Attendance Manager boosts team utilization to 85% with very minimal management effort and gives you visibility of your team

If you still want to have your account deleted:

Use your admin account to send an account deletion request to This will ensure that the requestor has the authority to send the request for deletion. We will document the request and the requestor's name.