This article will guide you on how Use this guide to set up the your integrations with MSPbots and how to check if the your connectors are working or have errors.

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How do the integrations work?

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Integrations or Data data connectors are applications that provide the information for that our bots to feed on. These apps will help you get supply the data that help us create reports and widgets that will give you better visibility of your business via reports and data they providestatus. Generally, the more information you provide for our bots, the better they can serve youwork for your needs.

How do the integrations work?

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From the get started tab, you will be given On the Get Started step of your signup with MSPbots, you have the option to set up any integrations an integration for the apps that you would like to use. If you are already using any integrations and would already have an existing integration with an app on the list and like to have them it disabled, the page will also allow you to do so.

The MSPbots integrations available for use are under Integrations in the MSPbots app menu.

How do I know if the integration is configured?

On the integrations page, you will be given a list of the commonly used integrations and if they are configured or not.

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integrations that have been properly set up and configured will have a green indicator beside them and those that have errors will have a red indicator and a message explaining as to why.

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To check or properly set up any of your data indicators, you can click the config button and from there you will be given the option to enter an API key or the account you want to synchronize. Different tools will have different requirements. If you have already done this option before and notice you are still getting errors you may try clicking the Test and Synchronise options to see if the issue still persists.

If you use any tools or apps that aren't currently listed on our page, feel free to contact us and we will see if we can integrate these tools to serve you better.

The list of integrations is also found below in this article. Image Added

How to set up and verify a successful integration 

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To set up an integration with MSPbots

1. Fill out the Get Started form. When done, your apps will be added to the list of available Integrations under the section Waiting to be Connected.
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2. Next, connect your apps to MSPbots by clicking the corresponding Config icon to set them up. You will be asked to provide information like an API key and to sync the integration. 
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   Different apps will have different requirements. For specific setup instructions, please refer to the Integrations setup page in our Help Center. 
   
   
3. When the setup is complete, your apps will appear under the Connected section.
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To validate the success of your app's integration

Check for the following indicators:

• A Success status
• Connected status - Your app is under the Connected section. 
• Green play button - This means that your app's connection to MSPbots is running. 
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On the other hand, your integration is not properly configured if you observe any of the following:

• A red number beside Integrations
• Red icon for API errors
• Error or warning message
  
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Some errors and warnings have a brief description of what is causing the error. To resolve integration errors, go to How can I fix the red number alert on Integrations?

If you use tools or apps not on our list, click on the Request for a new integration icon in the upper right corner of the screen, or reach out to us at support@mspbots.ai. 
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What data does MSPbots

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collect once these tools are configured?

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All the tools will ask for your permission to collect specific data once the tools are configuredConnecting your apps to MSPbots will require you to allow MSPbots to collect some of your company's data. The data and permissions granted that you will grant to MSPbots are limited to tickets, time entries, user data, etc. The data is used to provide reports and information to our bots.Please go to Integrations to find the available integrations, once you set up the integration, MSPbots will be able to use API to pull the data, use the data to generate Datasets, and use datasets to generate ad other data that will help us create reports and bots for your company.  Once the integration is successfully set up, MSPbots will start data sync and use the data to generate Datasets, Widgets, Dashboards, and Bots.

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List

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of integrations with setup instructions 

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The full list of MSPbots integrations is found at https://app.mspbots.ai/Integrations.

The IP

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addresses of the MSPbots servers

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