Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Go to Apps on the MSPbots app.
  2. Locate N-able Benchmarking on the My Applications page and click on it to open.
    N-able Benchmarking

    Note

    Only MSPbots and its partners must do the installation. To install the N-able Benchmarking Package, please send an installation request to our partner MSPAdvisor at dave@mspadvisor.com, or email us at support@mspbots.ai.


  3. Go to Settings and select each configuration form.
    Image RemovedImage Added
  4. Click N-able Benchmark Client Information and Demographics Form. This form is where you enter your company details, demographics, and accounting period setup.
  5. Enter the details and click Submit
  6. Next, click N-able Benchmark Configuration Form. This form is where you configure each Qs benchmark category to get your values result.
  7. Set the filters for each category to include or exclude lists. This will be the basis for the calculation. Click Submit when done.
  8. Lastly, select N-able Configuration Managed Users and Devices Form. This is where you add supplementary configurations for your Managed Services corresponding to the Product Additions/Services.
  9. Go through each setup and click Submit.

...

  1. Open the N-able Benchmarking app.
  2. Go to Settings and select N-able Benchmark - Headcount Input.
    Image Removed
    Image Added
  3. Refer to the widget for N-able Headcount Q Benchmark ReferenceLast Quarter results for the auto-calculated allocation percentage results between your Professional Services, Managed Services, and Non-Ticket Service Tickets Hours.

  4. Hover to the N-able Headcount Form Input Form and manually allocate your % Labor FTE for each headcount. You can override or use the Q27 and Q29 Direct Labor FTE previous quarter results. For each column, input your member % Labor FTE Count per Qs resources. This includes the allocation for IT Managed Services, IT Professional Services, Sales and Marketing, Management, All other costs, and Resources No Included.

    The percentage allocation should be in decimal values (total 1.00 max value). 

  5. Click Submit. The manually inputted data in the form will be the basis for calculation. You can click + Add if more headcounts need to be added then repeat Steps 4 to 6.

...

  1. Open the N-able Benchmarking app.
  2. Go to Dashboards and click N-able Qs Submission Form.
  3. Add a new benchmark record by clicking the New button.
  4. Update the Q Benchmark form.
    1. Select a Year.
    2. Select a Quarter.
    3. Enable the Publish to MSP Advisor toggle switch to publish the result.
    4. Scroll down on the Qs Category(Financial / Profitability) to see the definitions and all the Qs categories for input.
    5. Go to the Automatic column to automatically see the previous quarter's Qs results. If the Automatic column shows a value of zero (0), then you need to manually input your Qs data.
    6. Enter a new value in the Manual column if you prefer not to use the automatic data. The app will use the manual data over the automatic result.

  5. After updating all the Q values, click the Add button to save the record.

...