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Company members are assigned An admin assigns technicians and other users licenses to access and use NextTicket Manager. This article is a step-by-step guide on how to:

What's in this article?

Assign a NextTicket license 

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1. Log in to the MSPbots app and go to Apps.
2. Open the NextTicket and navigate to the upper right-hand section. Select Settings. > Assign License.
   
   
3. On the Customize your purchase plan pop-up, click the + Addbutton. 
   
4. Assign a license by clicking Click the name of the member you want to give access to the NextTicket app. This will put a checkmark beside the name and will add the member to the Paid Accounts listslist.
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   Note

   Note:

   You can only add the maximum number of users allowed in your package

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   . File a request through support@mspbots.ai, or update your plan if you need more user access.

5. Click Save.

Remove a NextTicket license

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1. To remove a member's license, follow Steps 1 to 3 above.
2. In Step 4, click on the member's name to remove the checkmark.
3. Click Save. 

What happens if a user has no license? 

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Users and technicians without a license will see a No Permission error when they access the NextTicket Manager app. 

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