An admin assigns technicians and other users licenses to access and use NextTicket Manager.
What's in this article?
This procedure applies to NextTicket for Autotask, NextTicket for ConnectWise Manage, NextTicket for Kaseya BMS, and NextTicket for Syncro. Users must have admin rights to perform these steps. |
You can only add the maximum number of users allowed in your package. File a request through support@mspbots.ai, or update your plan if you need more user access. |
Users and technicians without a license will see a No Permission error when they access the NextTicket Manager app.