Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The CW Late Time Entry Analysis application is a comprehensive package of widgets and bots that helps you track your late time entry performance on a company level and on your individual users. MSPbots also integrated a Team Game feature where you can team up your users in healthy competitions of logging time entries that creates an environment where everyone in the group hopes that everyone will do well.

Click here to read more aboutConnectWise Late Time Entry Analysis App on our website. 

...

ConnectWise Late Time Entry Analysis

...

How to access the app 

To view the ConnectWise Late Time Entry Analysis reports, follow these steps:

  1. Go to app.mspbots.ai.
  2. Click Apps in the left pane.
  3. When the My Application screen opens, click ConnectWise Late Time Entry Analysis.

...

Why should you care? 

Late time entry happens when an employee finishes a job but doesn't add the time entry right after he or she finishes the task.

...

Bots related to the app 

The following are the bots related to the Late Time Entry Analysis app:ConnectWise Manage Late Time Entry Alert 3.0 (Real-Time)

...

 bot alerts users whenever they log a time entry after their scheduled ticket end day and time.

...

Turn on the Trigger and Alert options for the bot so that technicians will start receiving alert messages on Microsoft Teams whenever they log a late time entry.

...

Widget Components

There are late time entry reports that you can access with the Late Time Entry Analysis app. Each report has various widgets that help you monitor the time entry metrics of your company and employees.

For detailed information about the reports and their corresponding widgets, please review this presentation:

Widget Connector
urlhttps://www.youtube.com/watch?v=

...

2dF3nTDF8Fw

...

ConnectWise Late Time Entry Report – Company

...

  1. On the ConnectWise Late Time Entry Report page, click point to Settings, and then click CW Late Time Entry Settings.
  2. In the CW Late Time Entry Settings pane, select the Exclude user(s) list, and then select the users that you want to exclude from the late time entry report.
  3. select the work types that you want to exclude from the late time entry report.
  4. Click Submit.

...

  1. On the ConnectWise Late Time Entry Report page, click point to Settings, and then click CW Late Time Entry Settings.
  2. to open the CW Late Time Entry Settings pane. 
  3. When the CW Late Time Entry Settings page opens, do the following in the Team Member pane.
    1. In the Team Name column, enter the name of the teams.
    2. In the Team ID column, enter the applicable team number of the corresponding team.
    3. From the Team Member list, select the names of the employees that belong to the corresponding team.
  4. Click Submit.

...