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Please create a new read-only account in your SQL Server or MySQL as follows: How to Create a Read-only Account for Your SQL Server or MySQL. If you already have a read-only account specifically for communicating with MSPbots, please skip this prerequisite.
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- Open the MSPbots Agent client and click the Save Log button on the upper right corner of the window.
- Click Confirm on the Tips popup that appears.
- Next, select the location to save the logs, provide a filename, and click Save.
- Send the file to support@mspbots.ai.
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