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You can tweak the OpenAI Sentiment Analysis Bot until it returns the correct result for your requirements. Do this by creating filters for specific Ticket Types, Boards, Statuses, and others on the bot blocks.
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Please note that currently, the OpenAI Sentiment Analysis Bot is the only bot that is supported by the OpenAI bot block. We advise against using the bot block for any other purposes at this time. We are continuously working on developing new features and assets that will be available for the OpenAI bot block in the near future. If you have any questions or requests regarding the use of the OpenAI bot block, contact the MSPbots Product Team at product@mspbots.ai. |
Below are the bot settings and filters for the OpenAI Sentiment Analysis Bot.
- DataFilter bot block - This block has specific filters that qualify sentiments for analysis. The default filters for tickets for sentiment analysis are the following:
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