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1. Open the MSPbots Agent client and click the Save Log button on the upper right corner of the window. 
   
2. Click Confirm on the Tips popup that appears. 
    
3. Next, select the location to save the logs, provide a filename, and click Save.
4. Send the file to support@mspbots.ai. 

How to uninstall/disconnect SQL Agent connection

When the user is not using SQL Agent, the admin needs to refer to the following steps for operation:

1. Removing SQL Agent connection in MSPbots integration

1. Go to Integrations on the MSPbots app menu. 
2. Searching for SQL Agent in the search bar, click Image Addedthe ellipsis button and then select Remove.
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3. When the pop-up appears, click Remove.
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2. Uninstalling SQL Agent from your computer

1. Open the Control Panel on your computer.
2. Click Uninstall a program.
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3. Locate the program MSPbots Agent version 3.0.x and right-click on it, then select Uninstall.
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4. When the MSPbots Agent Uninstall pop-up appears, click Yes.
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Common Issue: The SQL Server is unable to connect to the database.

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