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Based on the survey from our current clients that moved from BrightGauge to MSPbots, here are some of the reasons:

MSPbots has more datasets, gauges, dashboards

For Example, BrightGauge has about 24 datasets for ConnectWise Manage, and MSPbots has more than 160 180 datasets, 780 widgets, our datasets are more granular than theirs because we need data to drive the bots vs just visual, it typically takes about 20 minutes for us to add a REST GET API dataset as long as you can provide the API URL here: https://developer.connectwise.com/Products/Manage/REST, for other integrations, please take a look Integrations page

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