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The MSPFinance Dashboards Package is available to MSPBots users with ConnectWise Manage integration. This package gives user a complete overview of the company's financial performance by providing reports on Expense and Revenue margins, Normalized EBITDA, Billable Professional Revenue and Utilization.
These will give useful insights to enable Management in identifying financial problems quickly and implementing the necessary solutions.

Widget NameTypeDescription Calculations
Source Calculationclarifications
Sources for Calculations
Gross Margin
- MSPFinance
Card NumberGross Margin is Revenue minus Cost of Goods Sold (COGS) which is expressed here as a percentage of Revenue.

(default date range is Last 30 days)

(Total Revenue - COGS) / Total Revenue



  • Xero P&L (SLI-Mapped): Revenue, COGS
Expense Margin
- MSPFinanceMSPFinance
Card NumberExpense Margin is a ratio of Expenses and Revenue

(default date range is Last 30 days)
Total Expenses / Total Revenue
  • Xero P&L (SLI-Mapped): Revenue, Expense
Debtor amount over 60 days as % of debt 

Card NumberRatio of significantly overdue invoices to all aged receivables

(default date range is Last 30 days)
Total of Invoices over 60 days / Total Aged Receivables

(Note: data as of 1st day of the month)
change name to "Invoices Receivables >60 days as % of Total Receivables"?
  • Xero: Debt > 60 days, Total Aged Receivables
Normalized EBITDAGridNormalized earnings before interest, taxes, depreciation, and amortization. 

Normalization method:
Net Income + dividends, pensions & other contributions - reasonable owner draw downs

Revenue + ITDA - Expense - COGS - Contrib & Drawdown
  • Xero P&L (SLI-Mapped): COGS, Expenses, Revenue, Interest, Taxes, Depreciation, Amortization
  • Xero: Contributions & Drawdowns
Gross Margin -
MSPF
Last 6 MonthsLine ChartLine Chart showing Gross Margin trend for last 6 monthsUses Goss Margin data for last 6 months
changed to "last 6 months"
can remove title in chart?
  • Xero P&L (SLI-Mapped): Revenue, COGS
% Billable Professional Utilization - Last 6 MonthsGridPercentage of Billable Professional paid hours that are logged as billable hours% Utilization = Total Billed hours / Total Worked hours
change name to "Billable Professional Utilization % - last 6 months" ?
  • ConnectWise Manage: Utilization daily time entry billable hour
  • Teams: Utilization-Daily Total Work Hours
% Billable Professional Utilization
%
Progress TrackerShows % Utilization of billable professionals for last x monthsUses Goss Margin data for last x months
Change name? to 
Date range is also last 30 days? might be confusing to user if not matching with table
  • ConnectWise Manage: Utilization daily time entry billable hour
  • Teams: Utilization-Daily Total Work Hours
Total Service Revenue per Billable ProfessionalGridShows efficiency by computing for revenue generated per billable professionalTotal Service Revenue / Count of Billable Professional
revenue =/ service revenue?
  • Xero P&L (SLI-Mapped): Services One Time Revenue, Monthly Recurring
  • Teams: Utilization-Daily Total Work Hours
Revenue per SeatGridShows generated revenue per seat/unitTotal Revenue / (Number of units + Number of seats)
clarify meaning and diff of seats,units, users? can we standardize naming used in dashboard?
  • Xero P&L (SLI-Mapped): Revenue
  • Teams: Utilization-Daily Total Work Hours
Average
Avg
Billable Professional CompensationGridShows average compensation paid to billable professionals(Direct Wages + PAYE) / Count of Billable Professional
no direct wages in excel file for calculations
edited Avg to Average
  • Xero P&L (SLI-Mapped): Direct Wages+PAYE
  • Teams: Utilization-Daily Total Work Hours
Service Revenue to Direct Labor
Service Revenue\Direct Labour
RatioGridRatio to determine Service Revenue relative to cost of Billable ProfessionalsService Revenue / (Direct Wages + PAYE)
change name? Labor cost?
  • Xero P&L (SLI-Mapped): MRR Revenue, Services One Time Revenue, Direct Wages+PAYE
Service Revenue as % of TotalBar GraphShows trend of total revenue and % of service revenueService Revenue / Total Revenue
can be stacked column instead? if not possible, can change to column/line chart? not easily readable right now
shows all months available?
  • Xero P&L (SLI-Mapped): MRR Revenue, Services One Time Revenue, Revenue