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Dashboard Name | Description |
|---|---|
| SimpleSAT CSAT | A dashboard showing overall CSAT score and its breakdown per team member, per company, per sentiment, and over time. |
| SimpleSAT NPS | A dashboard showing overall NPS score and its breakdown per team member, per company, per sentiment, and over time. |
| SimpleSAT CSAT Last 90 Days | A dashboard showing overall CSAT score and its breakdown per team member, per company, per sentiment, and over time. |
Widgets Information
| Widget Name | Type | Description | Link Dashboard |
|---|---|---|---|
| CSAT Score | Card Number | SimpleSAT CSAT | |
| Positive Ratings | Card Number | ||
| Neutral Ratings | Card Number | ||
| Negative Ratings | Card Number | ||
| Sentiment Breakdown | Pie Chart | ||
| Ratings Over Time | Column Chart | ||
| CSAT By Team Member | Grid | ||
| CSAT By Company | Grid | ||
| Feedback Stream - Full | Grid | ||
| NPS Score | Card Number | SimpleSAT NPS | |
| Positive Ratings | Card Number | ||
| Neutral Ratings | Card Number | ||
| Negative Ratings | Card Number | ||
| Sentiment Breakdown | Pie Chart | ||
| Ratings Over Time | Column Chart | ||
| NPS By Company | Grid | ||
| NPS By Customer | Grid | ||
| Feedback Stream - Full | Grid | ||
| Average CSAT Score - Current Month | Progress Tracker | SimpleSAT CSAT Last 90 Days | |
| Average CSAT - Previous Month | Progress Tracker | ||
| Average CSAT Temp - Current Month | Progress Tracker | ||
| Average CSAT Temperature - Past 90 Days | Progress Tracker | ||
| CSAT Score Last 90 Days | Card Number | ||
| Sentiment Line Chart | Line Chart | ||
| Customer Satisfaction Summary | Grid | ||
| Weekly Client Feedback | Pie Chart |
How to install the SimpleSAT Dashboards Package?
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Overview
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