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Allow read-only permissions to clients and select the Allow HTTP Tunnel checkbox. If you haven't modified the user class defaults, you can select Help Desk Users.
Our suggestion is to give READ-ONLY to all assets that you can select since we are developing more widgets, and dashboards every week. Save you trouble to keep adding more permission. But if there is any data that you are not comfortable sharing, you can leave them unchecked for now.
Groups and Clients tab
Add All Agents and All Clients to Group Membership
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