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ProductsBusiness IntelligenceBI + Process AutomationNext Ticket Manager

Attendance Manager

Product Description

A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with unlimited Admins,  snapshots, public dashboards, dataset mashup, and calculated metrics features.

A uniquely new product offering for MSPs that takes business intelligence to the next level with robotic process automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team.

The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. 

An automated means to eliminate the laborious task of determining what ticket a tech should be working.  Next Ticket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work based upon the priorities you have established.  Accurate tracking of utilization is a fundamental requirement for every MSP.  Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees.

Pricing

  1. PSA = $149 / m
  2. RMM/ Accounting = $99 / m
  3. Others = $59 / m

Check the Supported Integrations

  1. You need to have the BI package for integration first
  2.  Bots:
    1. $1/bot/Month/user or
    2. $20/user/month(unlimited bots)
$20/user/month$3/user/month

Services

$499 onboarding fee for the 8 weeks onboarding program to help you get started.

  1. 2 hours of concierge service are included every month
  2. Unlimited concierge service $400 a month
  3. FREE migration from BrightGauge, MSPCFO, Cognition 360 with price matching


$499 onboarding fee for the 8 weeks onboarding program to help you get started.

  1. 2 hours of concierge service are included every month (Only for the unlimited bots plan)
  2. Unlimited concierge service $400 a month 
  3. FREE migration from BrightGauge, MSPCFO, Cognition 360 with price matching
$299 onboarding fee for Next Ticket only, 4 one-hour sessions.Free online Onboarding training

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  • Email support address: Support@mspbots.ai
  • 8 weeks Onboarding Service: Help you fully utilize MSPbots by providing you with an onboarding Team.
  • Concierge service: Help you to create new datasets, widgets, dashboards, and bots, so you don't need to spend your own time or hire a data analyst anymore.

Additional

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Information

All agreements are month to month, no long term commitment is needed

We will be releasing the annual payment option soon with a discount.

FREE migration for BrightGauge, Cognition 360, or MSPCFO users

If you are using one of those software and considering migrating to MSPbots, we do FREE migration for you and price match what you are paying. Why did BrightGauge users move to the MSPbots BI system

90-day UNCONDITIONAL Money-back Guarantee

We strive for excellent customer service and product value, therefore, all products and bundles come with a 90-day UNCONDITIONAL money-back guarantee.

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