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Note: This is a draft plan, it is working in progress.

Table of Contents

MSPbots Pricing Plans:

Products

ProductsBusiness IntelligenceBI + Process AutomationNext Ticket Manager

Attendance Manager

Product Description

A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with unlimited Admins,  snapshots, public dashboards, dataset mashup, and calculated metrics features.

A uniquely new product offering for MSPs that takes business intelligence to the next level with robotic process automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team.

The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. 

An automated means to eliminate the laborious task of determining what ticket a tech should be working.  Next Ticket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work based upon the priorities you have established.  Accurate tracking of utilization is a fundamental requirement for every MSP.  Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees.

Pricing

  1. PSA = $149
  2. RMM/ Accounting = $99
  3. Others = $59

Check the Supported Integrations

  1. You need to have the BI package for integration first
  2.  Bots:
    1. $1/bot/Month/user or
    2. $20/user/month(unlimited bots)
$20/user/month$3/user/month

Services

$399 onboarding fee

2 hours of professional service included per month

$400 a month concierge service 

FREE migration from BrightGauge, MSPCFO, Cognition 360 with price matching


$399 onboarding fee

2 hours of professional service included per month

$400 a month concierge service 

FREE migration from BrightGauge, MSPCFO, Cognition 360

Training of the Bots creation, troubleshooting

$299 onboarding feeFree online Onboarding training

Product Bundles


Free Bundle

Startup Bundle

Professional Bundle


Free

$499/m Minimum
$49/user for more than 10 user

$699/m Minimum
$69/user for more than 10 user

Business Intelligence

Limited Read-only Dashboards

Free MSP Benchmarking  dashboards

4 Integrations

Unlimited
BI + Process Automation1 bot10 bots / user Unlimited
Next Ticket Manager1 userIncludedIncluded
Attendance Manager2 usersIncludedIncluded

Email Support

Best Effort

3 days SLA

4 hour SLA

Phone Support

NA

Included

Included

8 weeks Onboarding Service NA$499Included

Concierge service

NA

2 hours Included. $60/h after

Unlimited

  • Email support address: Support@mspbots.ai
  • 8 weeks Onboarding Service: Help you fully utilize MSPbots by providing you with an onboarding Team.
  • Concierge service: Help you to create new datasets, widgets, dashboards, and bots, so you don't need to spend your own time or hire a data analyst anymore.

Additional Product Details

FREE migration for BrightGauge, Cognition 360, or MSPCFO users

If you are using one of those software and considering migrating to MSPbots, we do FREE migration for you and price match what you are paying. Why did those BrightGauge users move to MSPbots BI system

90-day UNCONDITIONAL Money-back Guarantee

We strive for excellent customer service and product value, therefore, all products and bundles come with a 90-day UNCONDITIONAL money-back guarantee.

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