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Authorize AD background Sync Permission

Information needed and why do we need it

MSPbots require permission to sync users’ managers, position, and avatar pictures, as well as future users’ data changes from AAD. The sync happens in the background, so we can keep your user information updated all the time, so you don't need to manually sync the data when you onboard or offboard employees.

Information needed and why do we need it:

  1. User name and Email address are used to identify the user and map their email address with the PSA user account.
  2. Managers' info, will be used for the bots to alert the managers when users are not in compliance with company policy or procedure.
  3. Job Title will be used to automate the job title-related dashboard and trigger certain bots that only apply to certain job titles.
  4. Avatar pictures make it easier to identify the user in the list and give users better UI.

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Here is the API call that we use to get the user information

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  1. https://docs.microsoft.com/en-us/graph/api/user-list?view=graph-rest-1.0&tabs=http
  2. https://docs.microsoft.com/en-us/graph/api/user-get?view=graph-rest-1.0&tabs=http

If you are not an AAD admin, please add one of your AAD administrators as MSPbots admin here, then let them log in and finish this step.

Install MSPbots App in Teams

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