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This guide will help you do the following steps for connecting the MSPbots SQL agent to MSPbots:
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Verify if you are using a previous version of SQL Agent.
If you have SQL Agent 3.0 installed, proceed to Step 2. If an older version is installed, uninstall it first with the following steps:
- Go to the Agent installation directory.
- Find the unins000.exe file and run it.
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Complete the prerequisites.
The following is required to connect the agent:
Internal IP of the SQL Server
To get the internal IP:
- Launch the Control Panel and open Network and Sharing Center.
- On the Network and Sharing Center, click your Connection.
- When the Wi-Fi Status window appears, click the Properties button.
- Take note of your IPv4 Address.
- Launch the Control Panel and open Network and Sharing Center.
db_datareader permissions
- Open your SQL server and select db_datareader permissions for MSPbots.
Warning Giving any account full DB access is not recommended.
- Click OK.
- Open your SQL server and select db_datareader permissions for MSPbots.
Connect the MSPbots agent.
- Go to Integrations on the MSPbots app menu.
- Find the SQL Agent and click the Config icon.
- Next, click the download icon for the MSPbots SQL Agent Client to start downloading the installer file.
- Locate and double-click on the downloaded installer.
- During the setup, select Automatic start and Create a desktop shortcut, then click Next.
- Follow the prompts. In the last step, tick the Launch MSPbotsAgentService checkbox and click Finish. The window will automatically close when the service starts.
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- Open the Agent client by double-clicking on the shortcut you created in Step 2e above.
- Go back to Integrations and click the Add Connector button.
- Scroll down to the SQL Server section and select a Database type.
- Log in using your MSPbots account. You can Minimize or Close the window after login but do not log out.
- Go
Once logged in, navigate back to the Integrations
and click the Add Connector button. - Scroll down to the SQL Server section and select a Database type.
section of the MSPbots app. Find the SQL Agent connection and provide all of the following required info:
- Database Type - Select either SQL Server or MySQL.
- Agent - The agent will auto-populate with the machine name you installed.
- IP - Provide the internal IP address or FQDN of the SQL or MySQL server.
- Database Name
- Time Zone - Select your time zone.
- User ID - This is the username of the user with read-only access to the database.
- Password - This is the password of the user with read-only access to the database.
- Click Configure the following database information:
For SQL Server
The Database IP information configuration rules are:
Default instance + Default port (1433): IP
Default instance + Custom port: IP,XXXX
Default instance + Custom port: IP\ Instance Name,XXXX
For My SQL
The Database uses the default port (3306): IP
The Database uses a custom port number: IP;port=XXXX
After the configuration is complete, click Save And Sync. - Refresh your browser.
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