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MSPbots bots increase productivity beyond human work capacity by automating daily mundane and repetitive tasks. These bots are micro-trained to cut manual computing time and eliminate the risk of inaccuracies brought by human errors. 

What's on this page: 

What are the new features of MSPbots 3.0?

Bots 3.0 showcases the following new features: 

• Support for customized workflows 
• Ability to send alert messages to channels and email
• Capability to limit alerts to departments or roles
• Support for MS Teams, ConnectWise, and Autotask.*

*All MSPbots integrations will be supported in the future.

How can my company benefit from MSPbots 3.0?

The bots of an adequately set up connection with MSPbots has the following benefits for your company:  

• Bots, datasets, and dashboards are tailored to your business needs
  Administrators can create custom bots that positively impact your business in areas that matter to you as a business owner or service delivery manager. 
  • A remarkable increase in productivity
  • Improved operational efficiency
  • Reduced average call handle time
  • Enhanced customer experiences
  • Increased compliance
  • Reduced operating costs
• Employees and bots efficiently work together toward prompt action-taking because of the logic used by the micro-trained bots.

What is the Bots section in the MSPbots app? 

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