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Table of Contents
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App Description
The Next Ticket Feature is an automated ticket dispatch system that gives the technician and dispatchers a portal where they can identify the next ticket that will be worked on based on a predefined scoring system by the organization considering predefined rules that will help deliver value to the MSP faster.
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Requirements
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Setup Procedures
Only the admin of MSPbots will have permission to do the setting, please click the "setting" on the upper right corner to enter the setting screen.
Overview
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