"Bots" page lists all the bots that are available for you, you can use this page to review the bots, turn the bots on/off and change the settings of the bots.

Analytical Report

Message Report:

Trigger Report:

Usage Report:

List view vs Grid view

List view is more visually appealing than the Grid view, Grid view gives your more data on the same page.

Request New Bot

If you have new ideas about some bots that you want us developed, please submit a request there.

Select In Progress Status

Many processes or bots related to tickets using the "in progress" status to trigger, if you have a different name of your "In Progress" status, please select it here.

Show All Integration Switch

By default, we only show the integration for your connected Integrations, check this switch will display all bots regardless if you have integration connected or not.

Master Message Switch

In an urgent situation, this switch will prevent all the bots from sending messages to end user