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- Go to Bots on the MPSbots app menu and search for “teamscommand nt”.
- Click the TeamsCommand nt bot.
- When the TeamsCommand nt window opens, click Design.
- Then, click Next on the Teams Command-new window.
- The Teams Command-nt window should now open. Click on the Choose Template link and select a template. If you are using ConnectWise, select NextTicket-connectwise template.
- Go through the message template that appears and delete the fields to be removed from the bot message. Click Next when done.
- Then click Finish.
- Lastly, click Save on the Teams Command nt tab.
- Test on MS teams.
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