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- Log in to the MSPbots app using your Office 365 account.
- Navigate to Bots on the left menu then click the New Bot button on the Bots screen.
- When the Create a new bot window appears, select Quality Assurance Bot.
. - Fill in the required fields for creating a bot.
- Enter
- a name in
- the Bot Name field.
- Identify the Role that will have access to the bot.
- Add a clear Description of the bot. (Recommended)
- Then click the Confirm button.
- Clicking Confirm opens the tab
- with
- the details and
- settings for your new bot.
- Set Next, set up the bot trigger and click .
- Click the Design button on your bot's tab.
This opens the Trigger window where you can configure the trigger script.
- Click the Design button on your bot's tab.
- Create conditions by selecting a trigger Proceed by setting the Trigger script. The widget field inherits the name of the widget selected in Step 2b.
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- Start defining the trigger by selecting Widget or Dataset, and your PSA.
- Next, go to the meet following
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- criteria section and define the criteria for triggering the bot. Hover over the
icon and click +Add
- criteria section and define the criteria for triggering the bot. Hover over the
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- Group or +Add Condition.
- Group or +Add Condition.
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If you want to preview the data, click the Data Inspector
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- icon.
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- Go to the I want the bot to run based on this
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- schedule section and set the time and frequency for running the bot.
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- Set up Advanced Scheduling (Optional)
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- To set up advanced scheduling, scroll down to the Advanced Scheduler section on the Trigger screen.
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- Click the Setting link to open the Advanced Scheduler window.
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- On the Advanced Scheduler window, configure the bot to alert in Minutes, Hours, Day, Month, or Year, then click Save.
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- Click the Next button to continue to the steps for defining the bot alert script.
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- Define the bot alert script.
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- Start by activating the channel where the bot will send the alert message. Click the slide button for any of the following to switch it ON:
- Microsoft Teams
- Start by activating the channel where the bot will send the alert message. Click the slide button for any of the following to switch it ON:
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- Chat
- Microsoft Team
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- Channel
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- Web Message
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You may select multiple channels, depending on your requirement.
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- Set up the alert message.
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- Example: To set an Email alert, fill in the following fields:
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You can use the Insert a Token button to select data to include in the message. Formatting options are also available to highlight message sections.
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