N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
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| A la Carte | Free Bundle | Startup Bundle | Professional Bundle (Most popular, like your Total Care plan, | |
|---|---|---|---|---|
| Free | $599/m Minimum | $799/m Minimum | ||
| Business Intelligence | Start for $79/m | Limited Read-only Dashboards Free MSP Benchmarking dashboards | 4 Integrations | Unlimited |
| Process Automation | $1.5 /bot/user/month or $25/user/month | 1 bot | 10 bots / user | Unlimited |
| Next Ticket Manager | $25/user/month | 1 user | Included | Included |
| Attendance Manager | $4/user/month | 2 users | Included | Included |
Email Support | Best Effort | 3 days SLA | 4 hour SLA | |
Phone Support | NA | Included | Included | |
| 6 weeks Onboarding Service | NA | $599 | Included | |
Concierge service | NA | 2 h/m Included. $90/h extra | Unlimited | |
Annual Payment Discount | 10% off | 10% off | 10% off |
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If you have a user that only needs the dashboard view function, it will be free, we are releasing a new update soon to exclude the user from the billable user's counts.please just change the user role to "Dashboard only" following Role Management in MSPbots
How to Disable a User Account in the MSPBots App
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For bundles, please go to https://app.mspbots.ai/marketplace?active=bundle, choose your bundle, click upgrade and follow the instruction.
For the product, please click the respected tab, select the product and purchase it.
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