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The Accounting Mapping feature allows users to display and map their chart of accounts in MSPbots, and use it to create widgets, bots, and dashboards. Only users with a financial role can use this feature.

For the 19 Encore Metrics, we only need to map the following accounts:

  1. Operating Income 
  2. COGS - Cost of Goods Sold
  3. Operating Expenses
  4. Amortization and Depreciation - Related to operations  
  5. Accounts Receivable - Related to Credit Sales

The Accounting Mapping feature requires data from the accounting integrations QuickBooks Online, QuickBooks On-Premise, and Xero.

This article is a guide on how to:


How to access Accounting Mapping on the MSPbots app

To access Accounting Mapping, go to the leftmost pane and click Settings > Accounting Mapping. 

Expanded pane viewCollapsed pane view

Sample:

How to set up the Encore Accounting Mapping feature

To set up the Encore Accounting Mapping feature, navigate to Accounting Mapping on the MSPbots menu and do the following steps:

If you can't see the tab click here for instructions on How to access Accounting Mapping?

  1. Select your Accounting Software
  2. Select Profit & Loss Statement
  3. Select Map to Encore 

1 Select your Accounting Software   

On the upper left section of the Accounting Mapping tab, hover over the dropdown for accounting software and select your software. 

2 Select Profit & Loss Statement 

On the same section, hover over the dropdown beside the accounting software dropdown list and select Profit & Loss Statement.

3 Select Map to Encore

Locate the Map to section and select Encore from the dropdown list. 


How to map accounts to Encore Account Mapping

To arrange the mapping in MSPbots Accounting Mapping for Encore:

Before you map your accounts in MSPbots Accounting Mapping for Encore, make sure that you're on the Accounting Mapping tab and that the setup for the Encore feature is selected. Please refer to the previous steps for a guide on How to access Accounting Mapping and How to set up the Encore Accounting Mapping feature.

1 Locate the appropriate accounts and drag them to the Encore template.

         a.  Browse the accounts available in your Accounting Software and locate the account that you wish to map in the MSPbots Encore feature. 

         b.  Locate the appropriate category in the Encore mapping template for your chosen account. 

         c.  Drag the account and drop it to the top of the category.

The mapped account will grey out in the Accounting Software section and be visible below the Encore account category. 

2 Alternatively, you can use the search bar to start mapping an account.

         a.  Browse the column for your accounting software for the accounts that you wish to map to the MSPbots Encore feature.

         b.  Search for the appropriate category in the Encore mapping template.

         c.  Select the account and drag it on top of the appropriate category.

The mapped account will grey out in the Accounting Software column and be visible below the Encore account category. 

3 Make sure to click Save to complete the Encore Accounting Mapping.

   The Save button for the Encore feature is located on the lower right part of the Accounting Mapping tab



What are the Accounts to map for the 19 Encore Metrics?


For the 19 Encore Metrics, we only need to map the following accounts:

  1. Amortization and Depreciation - Other Income Sub-category
  2. Income 
  3. COGS and Expenses 
  4. Accounts Receivable 


Please disregard the mapping for the following accounts:

  1. Bank
  2. Accounts payable
  3. Other Current Liabilities
  4. Credit Card
  5. Non-operating income & expense
    -Interest Income
    -Other Income
    -Interest Expense
  6. Equity
  7. Other current assets
  8. Fixed Assets


Mapping Depreciation and Amortization in the Encore Mapping Template

In the section for the Encore mapping template, select the expand button corresponding to the main category Other Income to show the Amortization and Depreciation. 

You can also use the search bar option above as an alternative. 


Mapping Operating Income in Encore Mapping Template

In the section for Encore mapping template, select the expand button beside the main category Income to show Sales, Operating Revenues, Return & Allowances, and Miscellaneous Income.

You can also use the search bar option above as an alternative. 

  1. SelectExpand button for Main Category Income
  2. Encore mapping accounts for:
    - Special Product 1
    - Special Product 2
    - VOIP Revenue
    - Hardware As A Service Revenue
    - Miscellaneous Income
    - Returns & Allowances
  3. Expand button for Parent Category:
    - Product Sales
    - Recurring Service Revenue
    - Labor-Related Revenue

  1. Select Expand button for Main Category Income
  2. Select Expand button for Parent Category Product Sales
    - Hardware & Software
    - Cloud Resale

  1. Select Expand button for Main Category Income
  2. Select Expand button for Parent Category Recurring Service Revenue
  3. Encore mapping accounts for:
    - Managed Services
    - BCDR (Business Continuity and Disaster Recovery)
    - Security

  1. Select Expand button for Main Category Income
  2. Select Expand button for Parent Category Labor-Related Revenue
  3. Encore mapping accounts for:
    - Block Hour Revenue
    - Time & Materials
    - Project Revenues

Mapping Operating Expense in Encore Mapping Template

In the section for the Encore mapping template, select the expand button beside the main category Expenses to show Operating Expenses.

You can also use the search bar option above as an alternative. 

  1. SelectExpand button for Main Category Expenses
  2. Encore mapping accounts for:
    - Accounting
    - Advertising
    - Automobile Expense
    - Bank Charges
    - Books and Publications
    - Computer and Internet
    - Continuing Education
    - Contributions
    - Dues and Subscriptions
    - Employee Benefits
    - Insurance
    - Legal and Professional
    - Licenses and Permits
    - Meals & Entertainment
    - Miscellaneous
    - Office Expense
    - Officer Salaries
    - Postage and Delivery
    - Printing
    - Rent
    - Repairs and Maintenance
    - Salaries - Admin
    - Telephone
    - Travel
    - Utilities
    - Website
  3. Expand button for Parent Category Taxes mapping to:
    - Tax - Business
    - Tax - Payroll

Mapping Cost of Goods Sold in Encore Mapping Template

In the section for the Encore mapping template, select the expand button beside the main category COGS - Cost of Goods Sold to show Costs and Sales Expenses.

You can also use the search bar option above as an alternative. 

  1. SelectExpand button for Main Category COGS - Cost of Goods Sold
  2. Encore mapping accounts for:
    - VOIP Cost
    - Hardware As A Service Cost
  3. Expand button for Parent Category:
    - Product COGS
    - Recurring Service COGS
    - Labor Cost
    - Sales Expense

  1. Select Expand button for Main Category COGS
  2. Select Expand button for Parent Category Product COGS
  3. Encore mapping accounts for:
    - Hardware & Software Costs
    - Cloud Resale COGS
    - Special Product 1
    - Special Product 2

  1. Select Expand button for Main Category COGS
  2. Select Expand button for Parent Category Recurring Service COGS
  3. Encore mapping accounts for:
    - Managed Services Costs
    - BCDR
    - Security Costs

  1. Select Expand button for Main Category COGS
  2. Select Expand button for Parent Category Labor Cost
  3. Encore mapping accounts for:
    - Technician Salaries
    - Technician Payroll Taxes
    - Technician Benefits
    - Project Cost

  1. Select Expand button for Main Category COGS
  2. Select Expand button for Parent Category Sales Expense
  3. Encore mapping accounts for:
    - Salaries
    - Commissions
    - Marketing
    - Travel and Lodging
    - Training
    - Other

Mapping Accounts Receivable in Encore Mapping Template

In the section for the Encore mapping template, select the expand button beside the main category Accounts receivable (A/R) to show Accounts receivable.

You can also use the search bar option above as an alternative. 

  1. Select Expand button for Main Category Accounts receivable (A/R)
  2. Encore mapping accounts for:
    - Accounts receivable

N O T I C E

MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!