N O T I C E


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The Client Portal in the MSPbots Help Center is where MSPbots clients and users get assistance with any inquiry or technical issue. After logging in, they can submit and track requests in this portal. 

What's on this page 

Why should I log in to the Client Portal? 


The MSPbots Client Portal gives you access to a comprehensive list of support options to help you submit clear and specific requests and, in return, ensure that you get the right response from our Support Team immediately. It is faster and more efficient than sending an email to support@mspbots.ai. You can manage your requests anytime on a single interface for viewing, replying, and updating.

image client portal main topics  

Applications and Permissions


The Help Center does not have permission restrictions and is available for any user who wants to submit a support request to MSPbots. Existing MSPbots users and users without an MSPbots account should be able to access the page after signing up.

Logging in to the Client Portal 


Follow this procedure to log in to the portal: 

  1. Go to the Client Portal.
  2. Enter your username and password. 
    image client portal login
    If you don't have an account with the Help Center, click Sign-Up for an account.
    If you have forgotten your password, click Forgot your password to reset your current password. 

  3. Once logged in, you can start submitting a request or check for updates on your request.
    To view your requests, click the Requests button and select My Requests.
    image client portal my requests 

    Check the Status column to see the status of your request, and click the ticket number under the Reference column to view your request's details.
    image client portal requests list
     

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