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  1. Please open the SQL Agent client to retrieve the logs.
  2. Click Save Log.

  3. When the Tips pop-up appears, click Confirm.
  4. Input LOG for the File name, select .zip as the Save as type, and finally click on the Save button.
  5. Once you have saved the Log file locally, follow the instructions in the Tips pop-up window and compress the file before sending it over to our support team at support@mspbots.ai. Alternatively, you can contact our DA team and they will assist you with the process.
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