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This guide is intended for clients that want to delete user accounts for staff members who have left their organization. It illustrates how to switch a user's account status in User Management from Enabled to Disabled. The stages in this method demonstrate how to change a user's account status from disabled to enabled and vice versa. It only applies to users whose accounts are disabled, who must actively disable them in MSPbots to use the app, or who must activate or reactivate their accounts to use the MSPbots app.

This process can be performed by an admin only. Individuals assigned to disabled accounts are unable to access the MSPbots app after being disabled. When a user is removed from your AD account, it will be immediately synced in 10 minutes and disabled in MSPbots.



  1. Click Apps on the MSPbots app on the left side of the screen. 

    enable manager access
  2. On the Upper part, click on Settings.
    enable manager access

  3. Scroll down then click User’s Work Schedule.
    enable manager access

  4. In the User’s Work schedule page, tick the checkbox beside the employee’s name.


            enable manager access


     5.  On the upper part of the page, you can click enable or disable attendance or use the  toggle switch under the attendance column can be used to turn            on or off the attendance app of the employee.

              enable manager access




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