Create a Stacking Column from an Existing Data Source

This guide shows how a user can modify an existing data source to create stacking columns that show the number of open tickets assigned to a technician per ticket status.

The procedure applies to other scenarios where users would like to configure widgets to show the breakdown of data in a column. 

To create the stacking column
1. Go to Widgets and find the widget to be modified.
2. Click on the ellipsis icon and select clone. 
3. Give the widget a new name, review the roles, and add a description for the widget. When done, click Confirm. 
4. Find the cloned widget and open it. 
5. Next, go to Datasource then click the ellipsis button and Edit.
6. Add another dimension for status. 
a. Click the plus sign.
b. Select Status for Fields and rename the Alias to Status. 
c. Click Add. 
7. Move on the the Order By section and click the plus sign and select Technician and Status to arrange by Technician and Status. Clickng the arrows will arrange data in a descending or ascending order. 
8. Click Save. You will see a prompt that warns about the widget already in use. Click the Save and Continue button on the prompt.
9. Next, go to Config and select Status for Dimension Group. 
10. Click Apply.