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This status bar under each _________________ at the bottom of the employee's box in the Attendance dashboard shows the In Progress tickets that users are working on. The N/A status indicates that the user has not moved any ticket to the In Progress status since login. 

Attendance App dashboardImage Added

To show the correct status, technicians users with a N/A status should move change the status of the a ticket they are currently working on to the In Progress status as soon as they begin start working on it.