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- Go to Integration on the MSPbots app.
- Click the API Tool button on the Integrations screen to open the API Tool.
- Enter the ticket IDs of the tickets for deletion in the Ticket Number IDs field. Separate multiple tickets with a comma.
Info The API List section in the API Tool screen lists the APIs for Integration tickets. You can also search for the name of the integration in the search bar of the API List.
- Click Delete when done entering the IDs of all tickets for deletion.
- The API realtime result Realtime Result section on the right will display displays the real-time results of the API result after the deletion, including counts, specific data, and in case of any unsuccessful deletions, the reasons for failure as well.
Querying the Ticket Number
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Overview
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