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NextTicket brings up the same ticket each time the client types "nt". The client expects You expect to see the next ticket in the queue after typing you type the nt command for the second time or the third ticket after the third time the command is used. and onwards. However, NextTicket brings up the same ticket each time you enter nt. This article explains how NextTicket sends tickets when every time it receives the nt command is received.
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This information applies to both NextTicket Manager for Autotask, ConnectWise |
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, Kaseya, and Syncro. |
How the nt command of NextTicket Manager works
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Overview
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