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1. Use it inside Microsoft Teams
   1. Type "in, break, lunch, out" command in MPSbots app in Teams

   2. in: Updates your status and records the time you started working in the database
      in at [time] because [reason]: Tells the bot the actual time you started working and why you weren't able to clock in on time
      break: Updates your status and records the time in the database
      lunch: Updates your status and records the time in the database
      back: Updates your status back to IN and records the time in the database
      out: Switches your status to OUT and records the time you stopped working in the database
      out at [time] because [reason]: Tells the bot the actual time you finished working and why you weren't able to report so on time
      

2. Use it in the web interface
   1. https://app.mspbots.ai/attendance 
      

How's the ticket number panel calculated?

1. The ticket number is displayed for when the employee changed one of the tickets in ConnectWise or Autotask to "in-progress" status. Click the ticket link will bring up the detailed ticket info.
2. The time followed the ticket number is how long that ticket is "in-progress"
3. Color coding is based on the priority color setup in Connectwise or Autotask.
4. Move the mouse over, you will see more detailed information about the ticket.

How to hide users from the Attendance Dashboard

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