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| Button Name | When to use the button |
|---|---|
| IN | Click the IN button to start your workday. This will update your status to in.
|
| WFH | Click the WFH (Work from Home) button to start your workday in a remote location like your home. This will update your status to wfh.
|
| ONSITE | Click the ONSITE button when you are doing work on-site at the client's location. This will update your status to onsite.
|
| BREAK | Click the BREAK button to start your break. This will update your status to break.
|
| LUNCH | Click the LUNCH button to start your lunch break. This will update your status to lunch.
|
| BACK | Click the BACK button to change your status from break or lunch to back. Do this when you're done taking a break or having lunch.
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| OUT | Click the OUT button to end your workday.
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| In progress status | Click the In progress status button to select the type of in-progress ticket to track and show on the dashboard. The selection available is options on the dropdown list are based on your company's PSA. Utilizing this button helps managers monitor the progress of tickets assigned to the technicians.
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