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| Button Name | When to use the button |
|---|---|
| IN | Click the IN button to start your workday. This will update your status to in.
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| WFH | Click the WFH (Work from Home) button to start your workday in a remote location like your home. This will update your status to wfh.
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| ONSITE | Click the ONSITE button when you are doing work on-site at the client's location. This will update your status to onsite.
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| BREAK | Click the BREAK button to start your break. This will update your status to break.
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| LUNCH | Click the LUNCH button to start your lunch break. This will update your status to lunch.
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| BACK | Click the BACK button to change your status from break or lunch to back. Do this when you're done taking a break or having lunch.
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| OUT | Click the OUT button to end your workday.
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| In progress status | Click the In progress status button to select the type of in-progress ticket to track and show on the dashboard. The selection available is based on your company's PSA.
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Attendance Dashboard Filters
You can customize your view of the dashboard using the following filters:
- Manager Filter - Use this to show only members assigned to a particular manager.
- Member Filter - Use this to show only a selected member.
Other Features
- Adjust time - You can request a time entry adjustment on the Attendance dashboard. Click on the clock icon, provide the required info, and click Submit.
Another way to request time adjustment is through the Attendance Record Dashboard. Read How to Request for Time Adjustment in the Attendance App for the details. - Ticket Number / Time Spent - This section shows the ticket in the In Progress status with the technician and the total number of hours that have been spent on the ticket.
When this section shows "N/A", it means that the technician has no ticket in the In Progress status. For more information, read What does N/A on the Attendance board mean?
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- Navigate to Appson the MSPbots app menu and open Attendance.
- Click Dashboards on the Attendance screen then select Attendance Record.
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Attendance Record
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Dashboard Filters
- Date - Select a date range to show data only for those dates.
- Team - Select a team to show data only for that team.
- Member - Select a member's name to show time entries for that member.
Other
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Features
- Export Function -
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- Export a copy of your report in Excel, PDF, or CSV.
- Request and Approve Time Adjustment
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- - Members can submit a request to adjust time enrties by clicking the clock icon on the Approval column. On the other hand, managers approve
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- submitted applications by clicking on the document icon
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Attendance Summary Report
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Overview
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