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The data and filters in these dashboards are based on your company's AAD and the recorded activities of your members in Attendance Manager. Please make sure that you have authorized MSPbots to access your company's AAD and that you have set up MS Teams for Attendance Manager. Manager notifications. |
How can I access the Attendance Manager dashboards?
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To access the dashboards, go to Apps, open Attendance, and click Dashboards to show the available dashboards.
Attendance Dashboard
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The Attendance dashboard allows you to see shows who among your employees is working, are on break or lunch, on-siteonsite, and out. It shows the statuses of all members by default and has slicers to filter specific members only or managers and their members. This dashboard is also integrated with MS Teams, so commands sent on MS Team will be reflected here if you have set up Teams for Attendance Manager.
(Can we highlight the following function in the dashboard screenshot. Put numbers or letter for quick mapping)
Button Functions:
in, onsite, break, lunch out - click each button to update your attendance status. For more details, click Familiarize yourself with the Button/Filter Functions (in, out, break, lunch, onsite, out) - MSPBots WIKI - MSPbots Wiki.
In progress status button:
This is where you select the specific types of in-progress ticket status you want to track based on your PSA setup (e.g., include tracking for New, in-progress tickets etc.)
Adjust Time:
, or working from home. If Attendance Manager is set up in MS Teams, the commands sent to the Teams chat or channel is reflected on this dashboard.
Buttons and Functions
Members can use the buttons to update their attendance status and to select the type of tickets to show on the Attendance dashboard. Below is a list of the buttons with information on when to use them.
| Button Name | When to use the button |
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| IN | Click the IN button to start your workday. This will update your status to in.
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| WFH | Click the WFH (Work from Home) button to start your workday in a remote location like your home. This will update your status to wfh.
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| ONSITE | Click the ONSITE button when you are doing work on-site at the client's location. This will update your status to onsite.
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| BREAK | Click the BREAK button to start your break. This will update your status to break.
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| LUNCH | Click the LUNCH button to start your lunch break. This will update your status to lunch.
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| BACK | Click the BACK button to change your status from break or lunch to back. Do this when you're done taking a break or having lunch.
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| OUT | Click the OUT button to end your workday.
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| In progress status | Click the In progress status button to select the type of in-progress ticket to track and show on the dashboard. The selection available is based on your company's PSA.
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Dashboard Filters
You can customize your view of the dashboard using the following filters:
- Manager Filter - Use this to show only members assigned to a particular manager.
- Member Filter - Use this to show only a selected member.
Other Features
Adjust time - You can request an adjustment for a time entry on the Attendance dashboard. Click on the clock icon, provide the required info, and click Submit.
Another way to request time adjustment is through the Attendance Record Dashboard. Read Clicking the watch icon will show a modal pop-up in where you want to request for adjustment on specific entry. For more details, please click - How to Request for Time Adjustment in the Attendance App - MSPBots WIKI - MSPbots Wiki
N/A:
Signifies that there is not ticket set in progress by your technician or membersfor the details.
Ticket Number / Hour Spent - This section shows the current ticket in progress of your the In Progress status with the technician and the total number of hours spent for the ticket.
Manager Filter
Show only in the attendance dashboard the list of members assigned to a particular manager
Member Filter
Show only the member.that has been spent on that ticket. When this section shows "N/A", it means that the technician has no ticket in the In Progress status. For more information, read What does N/A on the Attendance board mean?
To access the Attendance Dashboard, navigate to Appson the MSPbots app menu and open Attendance.
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