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  1. In NextTicket Manager, click on the filter dropdown then click the "Add New Filter".  
  2. In Filter Settings:
    1. Input Filter Name
    2. Select Service Board or Queue you wanted to pull your tickets. You may select multiple item depends on the operator you selected.
    3. You may add condition or group by clicking the "+" button.
    4. You may click the pre"Preview" button to check the