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Term | Definition/Calculation |
|---|---|
| Value | Value = Addition Price = Quantity × Unit Price |
| Billed | Sum of [ (Actual Quantity × Unit Price) + Service Total ] for all invoices within the selected date range |
| Addition Costs | Sum of (Actual Quantity × Unit Cost) for all invoices within the selected date range Can be included or excluded using the slicer |
| Profit | Billed - (Addition Costs + Labor Costs) |
| Margin | Profit ÷ Billed |
| Actual Labor Hours | Total recorded hours for an agreement |
| Effective Rate | (Billed - Addition Costs) ÷ Labor Hours (if labor hours is < 1, then it is rounded off to 1) |
| Contribution Rate | Profit ÷ Labor Hours (if labor hours is < 1, then it is rounded off to 1) |
| Ave. Hourly Labor Rate | Average of all hourly labor rate of all active technicians with a work type tagging |
| Target Hours | Budgeted hours to achieve the Target Total Cost Margin %, which can be set in the ConnectWise Settings for App Packages dashboard. |
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