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This procedure shows how to change a user's account status from Enabled to Disabled. This procedure can be performed by an Admin only. 

Important: Disabled users cannot log in and use the MSPbots app. 

To disable a user account in the MSPbots app:

1. Log in to the MSPbots app as an administrator.
2. Click Settings on the menu and select User Management.
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     3. On the User Management tab, locate the user account that needs to be disabled.

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4. Click the Edit button.

5. On the Edit window, go to Status and selectDisabled.  

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6. Click the Confirm button to save the changes.  

7. On the User Management tab, check if the user

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is no longer on the list

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. This confirms that the user is already

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disabled.