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- Log in to MSPbots as an administrator.
- Navigate to Settings on the menu and select User Management from the options. This will open the User Management page.
- Tick the box for Show Disabled users to show all disabled users. If the list is long, search for the name that needs to be added.
- Once the name appears, check the Status. It should show Disabled.
- Tick the box that corresponds to the user's name.
- Click the Enable button.
- Verify if the user’s name now appears on the dashboard.
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