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You can hyperlink the tickets on the MSPbots widgets to the corresponding tickets. This is done by editing the columns in the data source settings.
This procedure is for ConnectWise Manage users.
To hyperlink tickets
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1. Log in to the MSPbots dashboard and navigate to Widgets on the menu.
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7. Click Save to apply the new settings. When you drill down on a widget, you will see that the entries on the Ticket # column are now hyperlinked.
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