N O T I C E
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This status bar at the bottom of the employee's box in the Attendance dashboard shows the In Progress tickets with an In progress status that users are working on. The N/A status indicates that the user has not moved any ticket to the In Progress status since login.
To show the correct status, users with a N/A status should change the status of a ticket to In Progress as soon as they start Technicians with N/A need to move an assigned ticket to the In Progress status as they begin working on it.
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